> ## Documentation Index
> Fetch the complete documentation index at: https://docs.automate.ax/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Automate.ax automations are TypeScript programs.
> Use Bun for installation and command examples.
> Use Automate.ax for the product name and automate.ax for the package, CLI, and domain.
> Treat documented public APIs as current; do not invent transitional or deprecated names.

# Create conversation

> Creates a conversation for a contact.

`highlevel.createConversation` creates a conversation for a contact.

```ts automations/highlevel-create-conversation.automation.ts theme={null}
import { automation, markSignificant } from "automate.ax"
import { highlevel } from "automate.ax/highlevel"

export default automation("Create conversation", () => {
  markSignificant(
    highlevel.createConversation({
      contactId: "tDtDnQdgm2LXpyiqYvZ6",
    }),
  )
})
```

## Input

| Field       | Type     | Required | Description          |
| ----------- | -------- | -------- | -------------------- |
| `contactId` | `string` | Yes      | Contact ID as string |

Automate.ax supplies the connected sub-account's location ID. Optional second argument `{ account }` selects a named HighLevel binding.

## Output

| Field          | Type         | Required | Description                                        |
| -------------- | ------------ | -------- | -------------------------------------------------- |
| `success`      | `boolean`    | Yes      | Indicates whether the API request was successful.  |
| `conversation` | `JSON value` | Yes      | Conversation data of the provided conversation ID. |

This action calls `POST /conversations/` with HighLevel API version `2021-04-15` and requires `conversations.write`. HighLevel validation and permission errors fail the action. Rate limits honor the provider's retry timing. Automate.ax does not automatically replay this create or send operation after an indeterminate transport failure.