Update conversation - Automate.ax

highlevel.updateConversation updates assignment, status, or read state for one conversation.

automations/highlevel-update-conversation.automation.ts

import { automation, markSignificant } from "automate.ax"
import { highlevel } from "automate.ax/highlevel"

export default automation("Update conversation", () => {
  markSignificant(
    highlevel.updateConversation({
      conversationId: "tDtDnQdgm2LXpyiqYvZ6",
    }),
  )
})

Input

Field	Type	Required	Description
`conversationId`	`string`	Yes	HighLevel conversation id value.
`unreadCount`	`number`	No	Count of unread messages in the conversation
`starred`	`boolean`	No	Starred status of the conversation.
`feedback`	`object`	No	HighLevel feedback value.

Automate.ax supplies the connected sub-account’s location ID. Optional second argument { account } selects a named HighLevel binding.

Output

Field	Type	Required	Description
`success`	`boolean`	Yes	Boolean value as the API response.
`conversation`	`JSON value`	Yes	Conversation data of the provided conversation ID.

This action calls PUT /conversations/{conversationId} with HighLevel API version 2021-04-15 and requires conversations.write. HighLevel validation and permission errors fail the action. Rate limits honor the provider’s retry timing.