On Instagram comment created

metaAds.onInstagramCommentCreated starts when someone comments on a selected Instagram professional account’s media, including ads.

automations/meta-ads-on-instagram-comment-created.automation.ts

import { automation } from "automate.ax"
import { metaAds } from "automate.ax/meta-ads"

export default automation("Answer Instagram comments privately", () => {
  const comment = metaAds.onInstagramCommentCreated({
    instagramAccountId: "instagram-account-id",
  })
  metaAds.privateReplyToInstagramComment({
    commentId: comment.commentId,
    instagramAccountId: comment.instagramAccountId,
    text: "Thanks for asking! Here are the details.",
  })
})

Find instagramAccountId with List Instagram accounts. The account must be public and linked to a Facebook Page the connection manages; Automate.ax installs delivery on that Page. Comments the account itself posts don’t start the trigger. Optional account selects a static project account binding. The event includes:

commentId, instagramAccountId, text, and occurredAt in Unix seconds
parentId, present when the comment replies to another comment
from, with the comment author’s Instagram-scoped id and username
media, with id and mediaProductType, plus adId and adTitle for ad comments

Meta can send duplicate notifications for comments on boosted posts and ads; each commentId starts at most one run. Meta doesn’t include ad IDs for dynamic ads. The trigger needs instagram_basic, instagram_manage_comments, pages_manage_metadata, pages_read_engagement, and pages_show_list, and the Meta app needs Advanced Access for comment notifications.

Built-in triggers

Built-in actions

Runtime utilities

Integrations

On Instagram comment created