On HighLevel conversation updated

Use highlevel.onConversationUpdated to run when a live-chat visitor identifies themselves and HighLevel merges the temporary conversation into their contact conversation.

automations/highlevel-on-conversation-updated.automation.ts

import { automation, markSignificant } from "automate.ax"
import { highlevel } from "automate.ax/highlevel"

export default automation("On HighLevel conversation updated", () => {
  const event = highlevel.onConversationUpdated()
  markSignificant(event)
})

HighLevel triggers require OAuth because HighLevel sends marketplace webhooks for an installed app. Optional static account selects a named OAuth binding; the project binding is the default.

Trigger data

Returns the typed ConversationUpdate webhook payload. oldConversationId identifies the temporary live-chat conversation and newConversationId identifies the retained contact conversation. Automate.ax verifies HighLevel’s Ed25519 signature against the exact request body, rejects deliveries outside a five-minute replay window, and deduplicates retries by webhookId.

Built-in triggers

Built-in actions

Runtime utilities

Integrations

On HighLevel conversation updated

Trigger data

​Trigger data

Trigger data