Send template message

whatsapp.sendTemplateMessage sends a template approved for the connected WhatsApp Business Account. Templates can start conversations outside the 24-hour customer-service window.

automations/send-whatsapp-reminder.automation.ts

import { automation, onSchedule } from "automate.ax"
import { whatsapp } from "automate.ax/whatsapp"

export default automation("Send WhatsApp reminder", () => {
  onSchedule({ schedule: "0 16 * * 1-5" })

  whatsapp.sendTemplateMessage({
    to: "15551234567",
    templateName: "appointment_reminder",
    languageCode: "en_US",
    components: [
      {
        type: "body",
        parameters: [{ type: "text", text: "Tuesday at 10:00 AM" }],
      },
    ],
  })
})

Required inputs are to, templateName, and languageCode. Optional components supports header, body, quick-reply, and URL-button parameters. Values can be text, currency, date/time fallbacks, images, videos, or documents. callbackData is optional. Optional second argument { account } selects the WhatsApp binding. Returns { messageId, recipientId, status? }. Meta can reject a request when the template, language, components, recipient opt-in, quality status, or account eligibility doesn’t match.

Built-in triggers

Built-in actions

Runtime utilities

Integrations

Send template message