On customer need event - Automate.ax

linear.onCustomerNeedEvent handles customer need changes in the connected Linear workspace.

automations/watch-linear-customer-need.automation.ts

import { automation } from "automate.ax"
import { linear } from "automate.ax/linear"

export default automation("On customer need event", () => {
  const event = linear.onCustomerNeedEvent()
  // Route the Linear customer need event by action.
})

Optional static account defaults to the project binding. Linear webhook triggers require an OAuth connection with read access. The workspace can’t change at runtime.

Trigger data

Returns a Signal<LinearCustomerNeedTrigger>:

type LinearCustomerNeedTrigger = LinearCustomerNeed & {
  event: LinearWebhookEvent<LinearCustomerNeed, "create" | "update" | "remove">
}

interface LinearCustomerNeed {
  archivedAt?: string | null
  attachmentId?: string | null
  body?: string | null
  commentId?: string | null
  createdAt: string
  creatorId?: string | null
  customerId?: string | null
  id: string
  issueId?: string | null
  priority: number
  projectId?: string | null
  updatedAt: string
}

interface LinearWebhookEvent<TData, TAction extends string> {
  action: TAction
  actor?: LinearActor | null
  createdAt: string
  data: TData
  organizationId: string
  type: "CustomerNeed"
  updatedFrom?: Record<string, JSONValue> | null
  url?: string | null
  webhookId: string
  webhookTimestamp: number
}

interface LinearActor {
  email?: string
  id?: string
  name?: string
  type?: string
  url?: string
}

A customer need can point to an attachment, comment, customer, issue, or project. Each relationship is independently nullable. Resource objects and the webhook envelope retain extra Linear fields.