On WhatsApp message failed

whatsapp.onMessageFailed handles WhatsApp’s failed status.

automations/handle-whatsapp-failures.automation.ts

import { automation } from "automate.ax"
import { whatsapp } from "automate.ax/whatsapp"

export default automation("Handle WhatsApp failures", () => {
  const event = whatsapp.onMessageFailed()
  // Notify operations with the delivery failure in event.errors.
})

Optional static account defaults to the project’s WhatsApp binding. Trigger data has status: "failed" and includes message and recipient IDs, timestamp, callback data, conversation, pricing, structured Meta errors, and the providerEvent described by the broad status trigger. Inspect errors for the provider code, message, details, subcode, and trace ID before deciding whether to retry or correct the recipient or template.

Built-in triggers

Built-in actions

Runtime utilities

Integrations

On WhatsApp message failed