On WhatsApp message status event

whatsapp.onMessageStatusEvent receives sent, delivered, read, failed, and played updates for the connected WhatsApp Business phone number. Use a specific status trigger when you need only one outcome.

automations/watch-whatsapp-delivery.automation.ts

import { automation } from "automate.ax"
import { whatsapp } from "automate.ax/whatsapp"

export default automation("Watch WhatsApp delivery", () => {
  const status = whatsapp.onMessageStatusEvent()

  // Update delivery history with status.messageId, status.status, and status.errors.
})

It accepts optional static account. Trigger data includes message and recipient IDs, status, timestamp, callback data, conversation origin and expiry, pricing classification, structured Meta errors, and providerEvent. Automate.ax deduplicates status updates by message ID, status, and provider timestamp. A sent response isn’t proof of delivery. Use delivered, read, or failed for downstream handling.

Built-in triggers

Built-in actions

Runtime utilities

Integrations

On WhatsApp message status event