Private reply to Page comment

metaAds.privateReplyToPageComment sends one private Messenger message from the Page to the person who wrote a comment.

automations/meta-ads-private-reply-to-page-comment.automation.ts

import { automation, onDashboardRun } from "automate.ax"
import { metaAds } from "automate.ax/meta-ads"

export default automation("Private reply to Page comment", () => {
  onDashboardRun({ title: "Private reply to Page comment" })
  metaAds.privateReplyToPageComment({
    commentId: "comment-id",
    pageId: "page-id",
    text: "Thanks for asking! Here are our hours and location.",
  })
})

Meta allows one private reply per comment, within 7 days of the comment. After that, you can message the person again only after they reply, using Send Messenger message. You can’t private-reply to comments posted by another Page. text accepts up to 2,000 characters. Optional second argument { account } selects a static project account binding. Returns recipientId, the person’s PSID, and messageId. Meta returns error 10900 when the comment already received a private reply and 10903 when the person can’t receive one. Private replies aren’t replay-safe. The action needs pages_messaging and pages_show_list.

Built-in triggers

Built-in actions

Runtime utilities

Integrations

Private reply to Page comment